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Ad Campaign Spotlights House Members Support for Call Center Bill
News
August 23, 2012
CWA has a radio ad buy on the air right now, supporting four members of the U.S. House of Representatives who are fighting to keep good customer service jobs in the United States.
ICYMI: One Customer's Frustrations with Verizon Overseas Call Centers a Lens at Larger Problems
Press Release
A letter published in this weekend's Washington Post highlights one customer's frustrations with Verizon in the aftermath of a major storm in the Washington, DC, area this summer. The letter follows on the heels of local reports detailing Verizon's mismanagement of restoring 9-1-1 emergency services, while Verizon technicians worked more than 12 hours a day to return those vital services to the northern Virginia communities in the aftermath of the storm.
Save the Date and Register: CWA Customer Service Professionals Conference
News
August 9, 2012
Register now for the CWA Customer Service Professionals Conference, Oct. 14-17 in St. Louis.
Workers Stand for America Rally
News
July 26, 2012
Tens of thousands of workers will unite next month in Philadelphia ? the birthplace of the Constitution and the Bill of Rights ? to demand economic freedom and opportunity for all.
Save the Date: CWA Customer Service Professionals Conference
News
July 19, 2012
CWA Customer Service Professionals will meet Oct. 14-17 in St. Louis.