CWA Officers Join Celebration of Call Center Action Month

Members of CWA Local 3640 at US Airways reservations center.

Below: CWA Chief of Staff Ron Collins met with members of CWA Local 3640 who work at the US Airways reservation center in Winston-Salem, N.C. With them is Local 3640 President Vicky Hoots.

 

At the AT&T Mobility call center in Oklahoma City, stewards and members of CWA Local 6016, with local president Monica Eason, join D 6 Vice President Claude Cummings, Jr. and assistant to the vice president Sylvia Ramos, in celebrating customer service month.

 

Members of CWA Local 13500 at the Verizon mega-center in Pittsburgh.

CWA's customer service professionals celebrated this week, with visits from CWA officers and executive board members and other activities to recognize the hard work and professionalism of call center workers.

This week, D6 Vice President Claude Cummings joined CWAers at the AT&T Mobility call center in Oklahoma City. D2-13 Vice President Ed Mooney met with members at the Verizon call center in Philadephia. Chief of Staff Ron Collins was on hand at the US Airways call center in Winston-Salem, NC, meeting with CWA reservations agents, and D4 Vice President Linda Hinton hit four locations in Indiana: AT&T Legacy Consumer; AT&T Legacy -Consumer; DSL support and the Home Solutions network center, in addition to stops at AT&T Mobility locations.

Read more about the call center bill that's been introduced in Congress this year, and sign the petition at http://www.pressoneforamerica.org.

October is UNI Global Union's Call Center Action month, spotlighting the need for fair compensation and treatment of customer service professionals everywhere. Check out UNI's report, "Answer the Call" to learn more about what call center workers face around the world.