The New Mexico Public Regulation Commission (NMPRC) has rejected CenturyLink’s attempts to avoid its responsibility to provide quality residential telecommunications service to all New Mexicans.
Workers at a Bay Area T-Mobile retail store in Pinole, Calif., voted last week to join the Communications Workers of America (CWA). The vote was 7-2 in favor of union representation.
CWA remains skeptical of last-minute pledges and unenforceable commitments from T-Mobile - a company that has proven itself untrustworthy and hostile to workers’ rights. The news out of Nevada and Texas should give little comfort to workers and consumers in either state.
The new agreement between CWA and FEDOTRAZONAS demonstrates CWA’s belief that strengthening relationships between the union’s members and workers in countries that serve as centers for offshored global call center work is critical to reversing the global race to the bottom in the industry.
