The new five-year agreement includes wage increases, pension and 401(k) plan enhancements, improved job security and additional customer service positions.
Negotiators for the Communications Workers of America have reached a “handshake deal” with AT&T Southeast on a new collective bargaining agreement for more than 20,000 AT&T employees in nine states. CWA members returned to work at 1 p.m. EDT today after company representatives with authority to bargain came to the table on Monday.
A delegation of AT&T call center workers who are members of the Communications Workers of America (CWA) union met with leaders from the Unified Employees of Alorica (UEA) in Manila Friday in a show of solidarity.
Communications Workers of America members at AT&T Southeast plan to go on strike at midnight over unfair labor practices committed by management during negotiations for a new contract.