This week, the Communications Workers of America (CWA) released a video featuring American call center workers sharing their personal stories and experiences with off-shoring ? a practice that has devastated the domestic call center industry to the tune of 500,000 jobs lost since 2006. Entitled ?Why Wouldn?t You,? CWA?s new video features call center workers from across the country sharing their stories about the impact of losing their jobs and the effect on their lives and families.
