Arguing that 3,300 working Americans should not face severe economic hardship because their employer chooses to offshore call center work, the Communications Workers of America (CWA) has requested that the U.S. Department of Labor grant Trade Adjustment Assistance (TAA) benefits to T-Mobile USA customer service representatives at seven U.S. call centers enters slated for closure in June.
The Communications Workers of America (CWA) filed a letter on Friday with the Federal Communications Commission calling on the agency to stop the FCC's 180 day clock in its review of the Verizon Wireless/cable transaction. According to CWA, the parties to the transaction -- Verizon Wireless, Comcast, Time Warner, Bright House Networks, and Cox -- have failed to provide requested data in a manner that allows for meaningful review.
Our bargaining team met today with the Company in a subcommittee to discuss subcontracting. We had new, specific information about work in the Philippines. We pressed the Company for answers about why work that we have done, and other work that we could be doing, is being sent overseas.
T-Mobile USA workers on Monday sent a loud, clear message to their CEO Philipp Humm: Keep good call center jobs in America and bring back the thousands you've shipped overseas.
