For the second time in the past four months, the New Mexico Public Regulation Commission (NMPRC) has rejected CenturyLink’s attempts to avoid its responsibility to provide quality residential telecommunications service to all New Mexicans.
The New Mexico Public Regulation Commission adopted strong service quality and consumer protection rules for CenturyLink. CWA members attended the hearing on the rules and CWA provided bad plant photos, playing a major role in the decision.
CWA District 7 filed comments with the New Mexico Public Regulation Commission documenting how the company’s lack of investment, understaffing, and unreasonable metrics have contributed to CenturyLink’s failure to maintain its copper infrastructure and how it is jeopardizing service quality and posing significant safety hazards to utility employees and the public.
Sunit Patel was previously Chief Financial Officer at CenturyLink, where he helped to oversee the company’s merger with Level 3. Following that merger, CenturyLink laid off approximately 1,000 employees, two percent of its workforce.
President Trump and Republican leaders in Congress promised that corporations would use their tax cuts to invest in American workers by raising wages and create jobs. Instead corporations like CenturyLink have continued to outsource jobs, lay off workers and abandon their responsibilities to communities across our country.
District 7 CWA leaders focused on ways to make CWA STRONG, joined solidarity actions at two AT&T Mobility stores, and held bargaining unit meetings covering AT&T Mobility; Public, Healthcare and Education Workers; Telecommunications and Technologies, and CenturyLink.
Google Fiber has gotten approval from Phoenix's City Council to light up its 1 Gbps service in the city, should it decide to come there - paving a potential new challenge to incumbent telco CenturyLink and cable operator Cox Communications.