New York Assembly Passes Call Center Jobs Act!

After years of hard work, the New York Call Center Jobs Act, sponsored by Assemblymember Linda Rosenthal, has passed in the New York Assembly by a count of 93-19, and will head to the Governor to be signed!

CWA members spent months of campaigning to help pro-worker Democrats take over the State Senate last year and months more of lobbying, calling, and writing postcards to legislators, rallying, and holding press conferences to finally get the legislation over the finish line.

The bill contains strong protections for call center jobs in New York. It ends tax breaks for companies that ship at least 30% of their workforce out of state and requires state agencies to ensure that all business-related call center work is performed by companies located in New York.


CWA members worked hard to pass the New York call center bill, including lobbying, calling, and writing postcards to legislators, rallying, and holding press conferences to get the legislation over the finish line.