CWAers on the Verge of New Protections for Call Center Workers

CWAers across the country continue to make progress on passing legislation to protect call center jobs from offshoring! Here are the new updates on CWA members' hard work to pass this critical legislation:

Maine

Maine workers scored a huge victory last week with the passage of a bill that will require businesses to give more advance notice before any closures and layoffs. The bill, which began as a call center bill only and was later expanded to include all businesses with more than 100 employees, was approved by the State House on April 30th by a count of 78-50, and then moved to the Senate where it passed 21-14.

"It would add a lot of comfort to know that I have another four weeks of paychecks if the company were to close," said Pat Bureau, a call center worker and CWA Local 1400 member who was at the State Capitol in Augusta on April 30th to lobby for the bill.

The bill was sponsored by Maine House Rep. Michelle Dunphy, a former call center worker and CWA member, along with State Senator Shenna Bellows.


CWA members and Maine workers scored a huge victory last week with the passage of a bill that will require businesses to give more advance notice before any closures and layoffs.

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New York

After years of advocating for legislation to protect call center workers in New York, CWAers are closer than ever to victory!

Since the State Senate passed the NY Call Center Jobs Act on March 12th, CWAers have turned their attention to the Assembly, holding three Weeks of Action to pressure them to pass the bill – which the Assembly did by overwhelming majority votes in 2017 and 2018.