CWA Asks New Mexico Public Regulation Commission to Adopt Strong Standards for CenturyLink

CWA District 7 filed comments last week with the New Mexico Public Regulation Commission documenting how the company's lack of investment, understaffing, and unreasonable metrics have contributed to CenturyLink's failure to maintain its copper infrastructure.

CWA is asking the Commission to adopt strong quality of service and consumer protection rules to protect New Mexico customers' access to basic telecommunications services.

"By failing to maintain its copper infrastructure, CenturyLink is failing its employees, jeopardizing service quality, and putting the public at risk," said CWA Staff Rep. Joe Gosiger. "We've already seen the consequences, now the Commission must take action to adopt strong regulations that will stop this deterioration of telecommunications services for New Mexicans."

Read the full comments here.