May 14, 2012
Bank of America Joins the Big Bank Off-Shoring Party
Disturbing news out of the Philippines highlights the fact that “too big to fail” titan Bank of America is moving its call center operations to the Philippines – joining the other leading Wall Street banks in once again leaving American workers behind in a pursuit of profits at any cost. Further, the fact that the Filipino call center industry lacks basic security precautions to protect Americans’ financial information from fraudulent activity that has become commonplace in foreign call centers demands further scrutiny. Read More

